Gran Melia Cancun

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Dining highlights include Quetzal, serving breakfast buffets; and Ku-nah, for refined Mexican cuisine and sea views.

Gran Melia's spa offers full-body and facial treatments, a sauna, and herbal steam room. Personal-care amenities, tea, chlorophyll water, bathrobes, sandals, and towels are provided. Day-use lockers, a fitness center, and a beauty salon are also featured.

A children’s club provides complimentary supervised activities for ages 4-12. Complimentary adult activities include Spanish and dancing lessons, water aerobics, bingo, and beach volleyball. A complimentary sound-and-light show, sometimes including Mayan dancers, takes place in the main building's garden atrium twice weekly.

The business center has wireless Internet access and four computers with high-speed Internet access (surcharges for both). Flexible meeting space totals 2,890 square meters (31,000 square feet) and includes 21 breakout rooms and audiovisual equipment. A multi-purpose foyer contains 185 square meters (2,000 square feet). Up to 2,000 guests can join in receptions, and up to 1,200 guests can sit down for banquets. The hotel can arrange theme parties with props, costumes, food, beverages, music, and live entertainment for special occasions. It can also help arrange tours of area sites, including archaeological sites and nearby islands.

Shops sell jewelry, handicrafts, resort wear, beachwear, and cigars. The hotel purifies its water.


  • Swimming pool - outdoor
  • Poolside bar
  • Swim-up bar
  • Swimming pool - children's
  • Spa tub
  • Steam room
  • Sauna
  • Full-service health spa
  • Concierge desk
  • Complimentary newspapers in lobby
  • Fitness equipment
  • Restaurant(s) in hotel
  • Bar/lounge
  • Room service (24 hours)
  • Parking (free)
  • Self parking
  • Parking (valet)
  • Conference room(s)
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Ballroom(s)
  • Business center
  • Banquet facilities
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Internet access in public areas - surcharge
  • Audio-visual equipment
  • Business services
  • Number of rooms: 678
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Express check- in
  • Number of floors: 5-8
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Translation services
  • Tour assistance
  • Currency exchange
  • Medical assistance available
  • Beauty services
  • Dry cleaning service
  • Shoe shine
  • Pool table on site
  • Elevator/lift
  • Air-conditioned public areas
  • Supervised child care/activities
  • Wedding services
  • Local Expert Concierge

Gran Melia Cancun offers 678 spacious guestrooms and suites in five pyramid-shaped towers of 5-8 stories. Each tower contains a garden/pond atrium topped by a pyramid-shaped skylight. Lacy vines drape the interior.

Large balconies or ground-floor terraces are fringed by plants and furnished with chairs and cocktail tables. Views are of Nichupté Lagoon or the Caribbean Sea. Air-conditioned rooms and suites also have marble floors, Mayan-style bas reliefs, and dining sets. Marble bathrooms include shower/tub combinations and bidets.

Flat-screen (plasma) TVs come with cable, high-speed Internet access is available (surcharge), and rooms have direct access to telephone lines. In-room safes (large enough to accommodate laptops and video cameras) and minibars (surcharge) are included. Room service is available 24 hours.

In addition, Royal Service rooms are housed in a separate pyramid, and provide a private lounge with check-in and check-out services, a welcome drink, and scented towels. A daily Continental breakfast is served until late morning; coffee, tea, water, fruit, and dry snacks are served in the afternoon; and an international bar service and hors d’oeuvres are offered each evening. Late check-out until 4 PM is provided (subject to availability).

Bathrobes, slippers, a pillow menu, unlimited media, and wireless Internet access in the main atrium are also provided. Guests receive access to an exclusive swimming pool and two outdoor spa tubs, 35 Balinese huts, a library, fresh water and fruit, and a snack bar. The services of a pool concierge and butler are available.

Boulevard Kukulkan Km 16.5

Cancun, Quintana Roo 77500

Mexico

Nearest major airport:

Cancun, Mexico (CUN-Cancun Intl.)

Area:

Cancun Hotel Zone, Cancun, Quintana Roo, Mexico

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